What is my company subdomain?
It is the first part of your SPARK URL. If your workspace is example.sparkcmms.com, enter example on the company login screen.
Public help
Get into the right SPARK workspace.
This page is for login help, password resets, company subdomains, and first-time access. The detailed operator guide stays inside the SPARK app after you sign in.
Already know your company?
Open the login page, enter your company subdomain, then sign in with your email and password.
Find company login
Login Help
Most login issues come down to the company subdomain, account approval, or password reset email.
I landed on the wrong company
Go back to app.sparkcmms.com/login and enter the correct company subdomain. If you are unsure, ask your SPARK admin for the exact workspace URL.
Forgot password
On your company login page, choose Forgot password?. If your email belongs to that company, SPARK sends a reset link by email.
No reset email arrived
- Check junk or quarantine.
- Confirm you entered the right company subdomain first.
- Confirm your admin invited or approved that exact email address.
Account pending or disabled
Your company admin controls approvals, roles, and disabled accounts. SPARK support cannot approve access without the company admin.
Two-factor code not working
Use the current six-digit code from your authenticator app. If your phone changed, ask your company admin to help reset account security.
First-Time Access
Use this path if you are joining a company workspace for the first time.
1
Wait for your company admin to invite or approve your account.
2
Open your invite or password setup email and choose a password.
3
Sign in from your company URL or enter the company subdomain at app.sparkcmms.com/login.
4
After login, use the in-app Help guide for work orders, inventory, assets, imports, and settings.